Delivery Policy

We strive to deliver products purchased from Toy Basket in excellent condition and in the fastest time possible.

All of Toy Basket orders are shipped internationally from our warehouses to your provided shipping address via post, registered post and courier services DHL/FEDEX. Your order will be delivered within 10-14 business days after it has been dispatched via post service, 6-7 days via registered post and 3-4 days if you prefer courier service delivery.

Sometimes it may take longer than the stipulated time due to unforeseen conditions including weather conditions, flight delays and etc.

Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.